Is Evaporative cooling not turning ON or blowing hot air only? It's an indication that the system is in need of service or repairs.
Our Evaporative Cooling Service Technicians with extensive knowledge will ensure your system works.
We always stock common spare parts in Our vehicles, and we will complete repairs on the same day.
… Service calls can often be avoided! If you feel your cooler is not operating properly, please check these possible causes first:
Troubleshooting common Evaporative cooling issues / faults:
Check power is ON, and the circuit breaker has not been tripped.
Check the water supply to the unit is turned ON.
Check time delay, usually can take up to 10 minutes to start. Cooler filling up the tank with water, or a pre-wetting the filter pads
Check the pump has been selected on the wall control.
Check that the fan operates, and the air is coming out from the vents.
Check sufficient door and/or windows have been opened.
If weather is excessively humid, the cooler may not perform at its optimal cooling level - turn the pump OFF. Check the vents are directing airflow across the ceiling and not towards the floor.
My evaporative cooler won’t turn on / is not turning on
Cooler blowing warm air / not cooling / no cool air
The cooler has a blank screen on a wall controller/keypad
Evaporative cooler tripping the power/safety switch / Fuse
Cooler leaking water continuously / water running down on the roof
My cooler is creating a burning smell / coming out of the vents
Evaporative cooling is very noisy / making a strange noise
Fan not working / not blowing air / no airflow
My evaporative cooler produces a musty/unpleasant smell
Read more about COMMON EVAPORATIVE COOLING PROBLEMS
All the above problems clearly indicate that your Evaporative cooling system needs service or repairs. At REPAIR Heating&Cooling Our licenced and experienced Technicians will be able to determine what caused the problem and help you get it repaired as soon as possible.
Startup
When the cooling is first turned ON, there will generally be a delay before the cool air is delivered from the duct outlets. The delay will vary depending on the cooler's brand/model, but this doesn’t mean the cooler is not operating. Most coolers have pre-programmed delay times to fill up the Cooler’s tank with water and/or Pre-wet the filter pads. The entire process can take up to 10 minutes before cool air is expected from the duct outlets.
Shut down
Many modern cooling units are fitted with a sump dump valve, there is also a delay in emptying the water from the Cooler’s tank for a period after the unit has turned OFF at the end of use. Some models have an additional pre-programmed tank wash cycle. This washes the tank with clean water at the end of use.
If you’ve noticed that it takes the Cooler too long to Startup, or it’s continuously leaking water outside of the operating cycle - it might be there is a problem, and it’s a good idea to get it checked by a Licenced Technician.
We are licensed and insured Service Technicians specialising in repairs and troubleshooting. Have a wealth of experience and product knowledge of all Brand's Evaporative cooling units.
We are always keen to repair rather than replace a system if your unit is still within an average life expectancy of 20 years.
To provide the best possible result we use only Genuine components, the manufacturer's 12 Months Warranty covers all spare parts, and Our Labour carries a 12 Months Warranty.
If your cooling system breaks down, we will do our best to come and help!
Our company is based in Keilor, VIC, 3036, covering all of Melbourne's Western and Northern suburbs.
Our standard service call rate includes a Service Technician visit to your property and gives you up to 1 hour of labour.
If any repairs require parts or additional labour, when the issue is major - it will be explained at the assessment time. A quote will be given before any further work is commenced.
We charge a $250 incl GST standard service fee for Single storey and Double storey - $290 incl GST.
Also, we always offer a free quote or professional advice over the phone.
Q. How often should the cooler be serviced?
A. All manufacturers recommend servicing the cooler every 2-3 years to ensure it operates at peak efficiency. Maintenance is recommended to be performed before the summer season to keep cool and comfortable through the summer months.
Q. The air smells a little different. Why?
A. The brand-new cooling pads can give off a mild odour while settling in. However, if the cooler is a few years old, it may be indicating that the unit needs a thorough cleaning and check.
Q. How much water does my evaporative cooler use?
A. The amount of water an evaporative cooler uses depends on the cooler's pads' evaporation rate. On a hot day, the cooler may refill every half an hour.
Q. How many doors and windows should I have open?
A. Evaporative cooling relies on doors and windows being open, so you need to provide the minimum required airflow relief area. Refer to the owner’s manual for exact numbers. The Rule of thumb is at least one door and window must be open.
Q. Why is there condensation and moisture on my tiles and furniture?
A. If condensate is forming on a hard surface while the evaporative cooler is ON, first of all, make sure a sufficient number of doors and windows are open. Check that the vents are directed across the room and not towards the floor. Also, ensure the unit and filter pads are clean and free of debris.
Q. Is Evaporative cooling effective? How cool is cool?
A. The degree of cooling available from any air conditioning system, is dependent on the outside weather conditions. Evaporative Cooling works best on hot, dry days. If the unit is clean and functioning correctly, you should expect a temperature difference of at least 10 Degrees Celsius.
Q. Should water be coming out of my evaporative cooler during operation?
A. Modern coolers shouldn’t leak any water during operation as they have an Auto Drain Valve fitted. Some models will complete a flush service approximately every 20 cycles. Also basic or older Cooler models have a “bleed-off” system installed and will discharge a small continuous flow from the drain outlet while the pump is ON.
